Privacy Policy
DepartNow Privacy Policy last updated on 26 February, 2024.
DepartNow Travel Inc. (we, us, our or DepartNow) values your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our Website and services. Please note, the Website Privacy Policy only applies to information that DepartNow collects.
Information We Collect
We may collect personal information from you when you visit our Website or use our services. This may include your name, email address, phone number, mailing address, payment information, and other information necessary to provide you with our services.
For instance, we may ask for your contact details when you sign up for a free product, respond to an email offer, or participate in community forums. We may also request your information if you contact us with questions, and/or request support.
Please note that providing personal data is entirely voluntary, and you may choose not to disclose any information. However, this may limit your access to certain features and services on our Website.
We guarantee that we will never request information that could reveal your political, religious or philosophical beliefs, health or sexuality, racial or ethnic origin, or criminal records.
We may also conduct surveys or market research periodically to improve the quality and types of services we offer. Any data obtained through surveys or research will be used for the sole purpose of improving our services and not for any other reason.
Use of Information
We use the information we collect to provide you with the best possible experience on our Website and services. This includes processing your bookings, communicating with you about your travel plans, sending you updates and offers, improving our services, and responding to your inquiries.
At DepartNow, we may collect certain information automatically using cookies or similar tracking technologies. Cookies are small pieces of data that websites send to your browser and store on your computer's hard drive. They enable us to store your preferences on the Website, making it easier for you to use and personalize your experience during future visits. Rest assured that cookies do not personally identify you.
The data we collect from cookies and advertising partners is used to supplement the personal data we already have about you. This helps us better inform, personalize, and improve our services, and to verify the accuracy of your personal data.
You have the option to disable cookies or receive a warning when they are being used by changing your web browser's security settings. However, doing so may limit your ability to use certain parts of our Website.
If you leave a comment on our Website, you give us implied consent to publish your comment and any associated information, including your name and email address. We will not share this information with any third party, but we may use your email address to respond to your comment.
Please note that we are not responsible for the actions of other individuals who may access and use the information you voluntarily share on our Website. We also have social media accounts and sharing options on our Website. If you choose to interact with us on social media, your interactions will be publicly available.
Sharing of Information
We may share your personal information with third-party service providers who help us operate our Website and provide our services, such as payment processors, customer support providers, and marketing partners. We may also share your information with affiliated companies and travel partners in order to fulfill your bookings and travel arrangements. We do not sell or rent your personal information to third parties for their marketing purposes.
Security
We take reasonable measures to protect the confidentiality and security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure and we cannot guarantee the absolute security of your information.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our Website, such as your IP address, browser type, and pages visited. This information helps us analyze trends, track user activity, and improve our Website and services. You can disable cookies in your browser settings, but this may affect the functionality of our Website.
A cookie is a small text file that is stored on your computer or mobile device when you visit a website. It contains information that allows the website to recognize your device and remember certain preferences or actions you took on the website. Cookies can be either session-based, which are deleted when you close your browser, or persistent, which are stored on your device for a longer period of time. Cookies are commonly used by websites to enhance user experience, provide personalized content, and track website usage for analytical purposes.
Third-Party Links
DepartNow understands the importance of protecting your privacy and keeping your personal information secure. As a travel website, we may provide links to third-party websites and partners that offer additional travel-related services, information, or products. Third-party websites and partners operate independently and have their own privacy policies, terms, and conditions.
We advise you to read and understand the privacy policies, terms, and conditions of any third-party website or partner before disclosing any personal information or making any transactions. We encourage you to exercise caution and make informed decisions when using these websites and services.
Third-Party Partners
Our Website may contain links to third-party websites, which are not covered by this Privacy Policy. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
Please note that DepartNow is not responsible for the content, privacy practices, or accuracy of any information provided by third-party websites and partners that are linked to or from our Website. We do not endorse, warrant, or guarantee the products, services, or information provided by these third-party websites and partners, nor do we assume any liability for any loss or damage that may arise from your use of these websites and services.
Our Third-Party Partners, who may places cookie and other related-tracking technologies on your computer or device include:
Changes to Privacy Policy
We are obligated to frequently review our Privacy Policy. We reserve the right to amend and update our Privacy Policy from time to time. Any changes to our Privacy Policy will be effective when posted on our Website. We encourage you to review this Privacy Policy periodically for any updates.
Subscription Services
At DepartNow, we offer a subscription and email service where we periodically send emails related to Website updates, new services, and changes to our services or third-party services and products that we promote.
We understand the importance of protecting your privacy and ensuring that you have control over the communications you receive from us. We offer an easy unsubscribe option to our email service. You can unsubscribe at any time by simply sending an email to unsubscribe@departnow.com with the subject line "UNSUBSCRIBE".
Contact Us
If you have any questions or concerns about our Privacy Policy, or how we can improve our Website and the services and products we offer, please contact our Privacy Officer at privacy@departnow.com. In the event that you provide suggestions or feedback, we may, at our discretion, use it to improve the Website, and/or any services or products without any obligation to compensate you.
By using our Website, services and products, you agree to the terms of this Privacy Policy.